🧠 What We Explore:
How do your key audiences (clients, customers, employees) experience your organization?
What psychological barriers, expectations, or misunderstandings influence user behavior?
Where are the so-called experience gaps – disconnects between promise and perception?
Which structural, cultural, or communicative factors foster or hinder trust, engagement, and demand?
How do you position yourself compared to relevant competitors (UX Benchmarking)?
🧪 Methods & Tools:
In-depth interviews & focus groups with real users
Observation-based analysis of service journeys & touchpoints
Digital surveys with a UX and psychometric focus
Perception testing (e.g., branding, text/image impact)
Market comparison & competitor cluster analysis
Content and offer analysis (e.g., value proposition, call-to-action)
📊 UX PSY Report & Strategic Briefing
You’ll receive:
A detailed UX and market analysis
A psychologically grounded audience profile
A touchpoint map of all psychosocial interaction points
Clear, evidence-based recommendations for service design, communication, and positioning
Optional: visually enhanced report decks for internal presentations
💡 Your Benefits:
✅ Data-driven insights into your audience and market
✅ Identification of unmet demand and market potential
✅ Stronger service communication and visibility
✅ Improved client retention through experience-based engagement
✅ Enhanced emotional resonance and brand loyalty
✅ A strategic foundation for new products, services, or organizational change
✅ Identification of unmet demand and market potential
✅ Stronger service communication and visibility
✅ Improved client retention through experience-based engagement
✅ Enhanced emotional resonance and brand loyalty
✅ A strategic foundation for new products, services, or organizational change
📦 Bookable Formats:
UX PSY Basic
Online assessment + written report
(Starting from €2,490)
Online assessment + written report
(Starting from €2,490)
UX PSY Professional
On-site workshops, qualitative studies + strategy paper
(Starting from €6,900)
On-site workshops, qualitative studies + strategy paper
(Starting from €6,900)
UX PSY Expansion
Target market & audience development for new regions, countries, or service models
(Price upon request)
Target market & audience development for new regions, countries, or service models
(Price upon request)
🧭 Perfect For:
Social enterprises seeking to increase their reach and impact
Healthcare and care providers launching new services or models
Municipal and nonprofit actors working on prevention and inclusion
Mid-sized organizations with a focus on workplace health, CSR, or service excellence
Startups and social entrepreneurs in the care, health, or well-being sector
